We walked our suitcases up to the 7th floor! The room was comfortable except: a long black hair in the tub when we arrived, a hair on the bathroom sink, only one bulb in the bathroom (the four lights over the vanity had no bulbs and the switch had been covered) so it was dark in there, and the lamp on the nightstand had to be jiggled in order for it to go on. Next, the guest elevators up to our room were out of order and the workers were lining people up to go up the employee elevator (only one). As we got closer to the the front of the line, workers started closing their windows, til there were only three left to check in a still lengthy line of people. There were many computers open, but not enough desk help. The hotel knew 2,000 racers were coming and many would be checking in, yet the wait was one hour, just to check in. I stayed two nights in June for the Rock Tahoe Half Marathon.
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